Cloverhound Cloud

Born in the cloud to meet modern business needs, the platform seamlessly integrates with Webex Calling and Webex Contact Center. It offers secure authentication and comprehensive audit trails, ensuring robust security and reliability.

Everything You Need to Succeed

Optimize Your Contact Center with Security, Ease, and Advanced Analytics

Analytics Module

• Comprehensive call detail records
• Call recording management
• Advanced reporting capabilities

Campaign Manager Module

• Multi-channel campaign management
• Automated compliance handling
• Smart contact strategies

Operations Module

• IVR and prompt management
• Schedule and holiday management
• Dynamic lookup tables
• User-friendly interface

Monitoring Module

• Automated IVR Flow Testing
• Flow Tracking for visibility into customers' interactions

Simple, Secure & Scalable

Built for modern businesses that need speed, security, and scale.

Core Benefits

• Simplify day-to-day operations
• Transform data into actionable insights
• Enhance productivity with intuitive interfaces

Set up in minutes

• Self-service platform
• Seamless integration with Webex

Enterprise-Grade Security

• Granular role-based access control
• SOC 2 certified platform
• Comprehensive audit trails